Lead IT Service Manager Salary.
Across 81 U.S. cities.
$267,000
national median salary
$235,000 to $314,000. Last updated August 2026.
Government benchmark for this occupation
The US Bureau of Labor Statistics reports a median annual wage of $175,140 for Computer and Information Systems Managers (SOC 11-3021) across the United States, based on 670,570 employed workers (May 2025 release).
10th percentile
$107,550
25th percentile
$138,060
Median
$175,140
75th percentile
$220,730
90th percentile
$297,510
Workers surveyed
670,570
What BLS published in each release
May 2024 release
$171,200
May 2025 release
$175,140
These are two separate published estimates, not a time series. The Bureau of Labor Statistics does not encourage the use of OEWS data for time-series analysis. Differences between releases reflect changes in occupational classification, survey methodology, and the three-year pooled sample as well as any change in pay, so the two figures should not be read as a rate of wage growth.
Why this differs from the estimate above. The Orbyt estimate of $267,000 is 52% higher than this published figure. That is usually not an error in either number: BLS reports by occupation code, and Computer and Information Systems Managers covers a different population than the Lead IT Service Manager title as it is typically advertised. Both are shown, unreconciled, so you can judge which one describes the job you mean.
BLS publishes wages by occupation code, not by job title, so this figure covers every role mapped to Computer and Information Systems Managers (SOC 11-3021) rather than Lead IT Service Managerspecifically. The national range at the top of this page is Orbyt’s role-level estimate, which is a different thing and is labelled as such.
View the BLS source for SOC 11-3021Highest Paying
$365,000
San Jose, CA
Best Purchasing Power
$278,000
San Diego, CA
Lowest Paying
$212,000
Charleston, WV
The salary figures on this page are computed estimates, not observed wages. Each one is a national role baseline scaled by a Bureau of Economic Analysis Regional Price Parity cost-of-living multiplier (2025 index) and rounded to the nearest $1,000. No published wage percentile is consulted and no wage survey response enters the calculation, so an Orbyt estimate must not be cited as a Bureau of Labor Statistics figure or as measured pay. The published wage data Orbyt holds is Bureau of Labor Statistics Occupational Employment and Wage Statistics, and Department of Labor H-1B Labor Condition Application filings, which record a filed minimum visa base wage rather than market pay. Where BLS publishes a wage for the occupation a role maps to, it is shown on that role's page as a separate benchmark, labelled with its occupation code, metro area and the number of employed workers it covers. Last updated August 2026. This role maps to BLS occupation code 11-3021. Full methodology.
Orbyt estimates the average Lead IT Service Manager salary in the United States at $267,000 in 2026, within a range of $235,000 to $314,000. These figures are Orbyt estimates, computed rather than measured, and must not be cited as Bureau of Labor Statistics figures; the published BLS wage for the occupation this role maps to is shown separately on this page. San Jose is the highest of the 81 cities at $365,000, while San Diego offers the best purchasing power after cost-of-living adjustments. Lead IT Service Manager compensation scales with team size under management, scope of organizational responsibility, and track record of hiring and retaining talent.
Lead IT Service Manager salary by city.
Skills that increase Lead IT Service Manager pay.
The skills below command measurable salary premiums for Lead IT Service Managers based on job posting data. Learning the top skill here could add $37,380 to your annual compensation.
≈ +$37,380 per year
≈ +$34,710 per year
≈ +$32,040 per year
≈ +$29,370 per year
≈ +$29,370 per year
≈ +$26,700 per year
≈ +$26,700 per year
≈ +$24,030 per year
What you should know.
Lead IT Service Manager compensation scales with team size under management, scope of organizational responsibility, and track record of hiring and retaining talent. Base salary carries most of the total compensation, with bonuses adding roughly 8% in a typical year. At the mid-management level, the scope of the organization under management ($10M budget vs $100M+) drives the largest compensation variance.
Lead IT Service Managers progress Manager → Senior Manager → Director → Senior Director → VP → SVP → C-suite over 12 to 20 years. Each step adds org scope roughly 3x (manage 6 → 20 → 60 → 200 → 500+ people). The biggest inflection is Director → VP, which requires demonstrated P&L responsibility. For Lead IT Service Managers specifically, the seniority anchor typically means 7 to 12 years of experience with demonstrated independent scope.
Total compensation for Lead IT Service Managers runs roughly $167K at median when factoring base + typical bonus (~8% of base). Base salary carries most of the compensation; benefits (healthcare, 401(k) match, PTO) add an estimated 15–25% in imputed value on top. At management levels, variable compensation (bonus + LTIP) grows as a share of total — expect 30–50% variable at director and 50%+ variable at VP and above.
Total compensation breakdown.
Salary by company size
Remote salary adjustment
Remote Lead IT Service Managers typically earn $240,000 (10% less than on-site). This reflects location-adjusted pay policies at companies using geographic salary bands. Some companies pay flat national rates regardless of location.
Are you a Lead IT Service Manager?
Share your real compensation anonymously. Help build the most accurate salary dataset for this role. Your data is never individually exposed.
Common questions about Lead IT Service Manager pay.
Related tools